Solicitors & Insurers
We take pride in working closely and respectfully with purchasers and instructing parties
Through listening and learning we are able to ensure highly effective and appropriate services are delivered accordingly
Associates are experienced in working to both joint and single instruction. We have been commended on our standards of documentation. Reports and case notes are clearly presented, impartial and fit for purpose. We recognise that case notes are subject to legal privilege.
All associates have undertaken training in the preparation of reports to courtroom standards, either via Bond Solon or in house training. Associates are asked to adhere to cost management procedures devised by our accountant whose background is in claims management. With this important guidance, spending forecasts can be made accurately and adhered to through the life cycle of each case. Progress reports are produced at intervals agreed with instructing parties, according to the needs of the case.
We are small company with low overheads and pride ourselves on having no hidden costs. Charges are for professional work only and will not exceed costs quoted while services charged out are charged in real time, not standardised units.
All of our rehabilitation is outcome driven ensuring we remain highly effective and avoid ‘drift’. This is achieved through consistently clear reporting, goals, and timescales.
It's important to us that all of our experienced case managers have honed skills in transparent communication guaranteeing our reporting is written in plain speak and remains accessible to all multi professional parties.